What to Do When a Subaru Recall Is Issued

Subaru customers rarely, if ever, have to deal with a recall being issued - that's a testament to the build quality and reliability possessed by every Subaru car. Still, every so often a Subaru recall does get sent out. The team at Jensen Subaru covers what you need to do in the event of a recall.

What is a Recall?

A recall occurs whenever Subaru of America or the National Highway Traffic Safety Administration (NHTSA) decides that a certain part or set of Subaru parts has the potential to malfunction, and therefore poses a safety risk to the general public. Recalls almost always pertain to a specific year and model, instead of an automaker's entire fleet.

When a recall is issued, a notice is sent to the owners of the Subaru model in question to inform them of the nature of the issue and how/when to get it resolved. The components that are most often subject to recall are seats, airbags, and sensors, e.g., a sensor associated with the fuel system.

What to Do if Your Car Has a Recall

If you receive a recall notice, you just need to take a few simple steps. First, confirm your vehicle's VIN number, which is in the lower left-hand corner of the windshield. Once you have the VIN, go to our website, click the "Service & Parts" tab, and then "Vehicle Recalls". This page will ask you to enter your VIN number - once you do, you'll receive instructions on scheduling a service appointment at Jensen Subaru, where we'll fix the problem free of charge.

Why Address Your Recall at Our Subaru Dealership?

As a certified Subaru dealership, we're particularly well-equipped to address any issues that arise with your automobile. Our highly trained service technicians have the advanced tools and the intimate knowledge needed to ensure your vehicle is always safe. Most recalls can be addressed quickly, but in the event of a complex recall, we'll provide you with a complimentary loaner vehicle.

Contact Us About a Subaru Recall Today

If you ever receive a recall for your vehicle, rest assured our Sioux City, IA Subaru dealership has your back. Whatever the nature of the recall, we'll address it quickly and correctly, according to manufacturer specifications, and you'll be back in the driver's seat before you know it. You can also schedule your Subaru service with us to ensure your vehicle remains in tip-top shape!